My Quad arrived damaged or broken. How do I get it replaced?

Please help us by opening and inspecting your shipment within five days of delivery. Do not file a claim with the shipper; we will do so on your behalf. Take photos of the damage to the Quad and both the inside and outside of the packaging. Send an email with your photos and a message to info@quadcooker.com. We will replace the part damaged in shipping at no cost to you.